Unexpected error occurred while trying to install diablo 3

Run the repair tool to repair any damaged game files. Tried everything here? Did you find this article helpful? Yes No. Help us improve. Please rate the following from a scale of 1 to 5 stars: This article is easy to find. Sorry to hear that! We'd like to know what's wrong. Please check any which apply: This information isn't relevant to my issue. This article is unclear or poorly written. I have tried the suggested steps but they didn't work. I'm frustrated by Blizzard's process or policy.

If you participated in the Diablo III beta, we recommend removing all Installation Files before attempting to install the retail client. Tome error. If you guys are seeing a Tome error when installing then there's probably an issue with the downloaded files.

These can be incomplete if the downloader wasn't able to finish. As has been mentioned, launching the Diablo 3 downloader and directing it to the same folder as before will allow it to download the installer files again. Please make sure to leave the downloader alone as it works. When it has finished downloading the files to completion, it will launch the installer on its own.

Closing it early can cause this issue to reoccur. Unexpected decryption error occurred. This error message generally indicates that the installation files may be corrupted, damaged or incomplete. Please make sure your download has finished before attempting to install the game. Secondly, make sure the installation executable file is in the same folder as all your other Diablo III installation files. If the problem persists, you may need to delete all the files and restart the download.

Your installation folder should not have any files with the. Part extension. If it does, it indicates the downloader was closed prematurely. Restart the downloader in this case, selecting the same location the "Diablo-IIIenUS-Installer" folder is in, and it will check the existing files and download what's missing.

It's important to let the downloader finish on it's own. It can take a while so please be patient. All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. When restarting the downloader, make sure to select the same download folder that you did before.

It should have the Diablo 3 installer file inside it. Allow the downloader to completely finish. It will launch the installer on its own when it is done. Error Similar to "An unexpected decryption error occurred", the error can be caused by corrupted, damaged or incomplete installation files.

This can often times be caused by closing the downloader early. You may be able to fix this by running the downloader and pointing it to the same saved location so that it may scan and download any missing files. If the problem persists, let us know. New Downloaders for English and German. We became aware of an issue affecting the previously available German and EU English versions of the digital install downloader for Diablo III, which would not download all the necessary files.

We apologize for the inconvenience, and ask that you please let friends and acquaintances know so they can begin downloading the working installer that's now available. Obtain the new Diablo III digital downloader using the links below 2. Point the download save at the same directory as before The folder in question is your main game data folder. Do not use the automatically generated folder containing the installation files i.

Whether you repair your previous install or download the entire game again, it's necessary to use this new downloader to install and play the game when it launches. Nothing happens when running the D3 setup. The game requires it and will not run if it's disabled.

Right click it and select properties. Any other setting is ok. This service being disabled may also cause the system to appear to hang during the "Updating Setup Files" portion when run.